SAMPLE EXIT INTERVIEW

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EMPLOYMENT HISTORY

REASONS FOR LEAVING

Name:   Julie Sample

Primary Reason Code: Lack of Advancement Opportunities

Employee #: 00178

Secondary Reason Code: Dissatisfied with supervision

Job Title:  Office Assistant

Other Reasons:  Pay and Benefits

Office: Field

FUTURE PLANS

Mentor:  Did not participate

Future Position:  Contract Administrator

Supervisor:  Sue Blavo

Future Employer:  Spiral Top, Inc.

Date Hired:  1/1/99

Type of Employer:  Corporation

Date Terminated:  4/6/01

Future Pay:  $35,000 “+ healthy raise after 90 days”

YOS:  2 years, 3 months

 

Performance Ratings (last 3):  ME (01/01), ME (01/00) (ME = meets expectations

 

Current Pay:  $14.46

 

JOB/WORK ENVIRONMENT

Best Aspects of Work:

Julie liked the people that she worked with, both her co-workers and the interactions she had with clients. She mentioned that she liked the fast paced work environment in the division she worked.  She worked for a division called RS Weller, which was formerly a small independent company in the area. Julie also appeared to enjoy the staff in the RS Weller area including management.    

Least Favorable Aspects of Work:

Julie stated that there was little that she disliked about her position.  However, she called it a “no where” position.  I asked her to explain and she stated that she had no opportunities down the road for advancement. Throughout the conversation with Julie, it was easy to see that there were personality conflicts between her and her immediate supervisor, Sue Blavo. Julie also felt that her office was understaffed.  She stated that the company added 12 new districts in the office, but no additional personnel were hired.   

Favorite People to Work With:

Julie mentioned that everyone from RS Weller was great to get along with.   She spoke very highly of the Management team and stated that they were very easy to get along with.  She mentioned the following people by name, Ray Weller, Bill Pettro, Dave Landu, and Therese Sproecker. She did say that for the most part the RS Wellers division of the office seemed very much like a family and that everyone got along fine. 

Least Favorite People to Work With:

She stated that the only person she really had difficulty working with was her immediate supervisor.  When asked why, she stated that she did not like phony people. Other than her immediate supervisor, Julie did not appear to have any problems with the staff at the company or RS Weller. 

Mentor Program:

She did not take part in the mentoring program and had no input on this program.     

Advancement/Growth Opportunities:

This was perhaps Julie’s largest complaint about working for the company.  She felt that she truly had nowhere to move within the company.  The lack of advancement opportunities was the first thing she mentioned when asked about what aspects of her job she did not like. It is important to note that Julie seemed to mention this as a “matter of fact”.  Almost as if she knew when taking the position that she knew that she had little opportunity to for advancement within the company.     

Pay/Benefits:

Julie stated that the company benefits were “pretty good” and that she had no real complaints about them.  However, when talking about her new position she did mention that 100% of her health and dental insurance would be covered and that she would be receiving profit sharing.  I would assume that by her mentioning benefits from her new employer that these benefits played a role in her decision to leave the company. When asked about pay, Julie said that the company pay was “so-so”.  She felt that they did not pay a comparable rate to other companies in the area.  She felt that the company was on the low-end considering the work that she performed. 

Training Received:

When asked about her experiences with training Julie laughed, and stated that she did not participate in any real training.  I asked her what type training would have been beneficial.  She stated that she and other workers had mentioned that cross training would be helpful.  This way they could learn other employees’ duties and better assist each other in order to work as a team.  Julie did mention that the employees were always quite busy and she doubted that cross training would be realistic until the company added some staff to the area.     

CSC/Office Leadership:

As mentioned earlier, Julie held management in very high regards and stated that she will miss many of them.  She stated that all district managers were very easy to get along with.  She mentioned Ray Weller and that she “adored” him.  She also talked about Bill Pettro and that he needed to work on his people skills.  She followed this by stating that Bill knows that he needs to work on this and that it did not cause a problem for her.       

Office Morale:

As far as office morale, Julie stated that things seemed pretty good.  She did mention that some people seemed over worked and that the area was understaffed.  I asked her how the morale had changed since the acquisition.  She did say before the buyout RS Weller seemed to be more of a family atmosphere and that many of the RS Weller employees feel like outsiders when having to interact with personnel.  Julie did mention that many of the planned outings are not convenient for RS Weller's employees because they take place during the workday.  Julie feels that it is difficult for RS Weller employees to break away during the day and that this increases their feelings of being outsiders.  Julie felt that things were a lot more fun before the company purchased the former marketing firm.            

Office Communication:

Julie felt that office communication was very good and that it allowed the group to work well as a team.  I asked if she was adequately informed about what was expected of her in her position and she replied that she was.     

SUPERVISION:

Again, this was one of the areas that Julie did not enjoy about her time at the company.  Julie stated that her supervisor, Sue Blavo, seemed “underhanded”.  Julie said that Sue would talk about other employees behind their backs.  Julie was fairly sure that Sue also talked about her.  Julie informed me that she made sure that the quality of her work was above a certain level so that Sue would not be able to “bad mouth” her work.  Julie said that this left Sue open to attack her personality.  Julie told me that Sue even went so far as to send Julie an e-mail message stating that she had received complaints about her laugh.  

FUTURE PLANS:

Julie will be working for a company called Spiral Top, Inc. as a Contract Administrator.  She stated that her duties would be similar to that of an Office Manager.  She learned of the company in July 2000.  She said that she had interacted with employees of that company through her work.  She stated that she had talked about the opportunity in July 2000 with her supervisor.  Julie stated that she was not actively pursuing a position outside of the company.  Julie feels that this is a great opportunity for her to grow with a company.  They have already talked about possible advancements for her and a “healthy raise” after 90 days.  She also stated that the company had pursued her, which made her feel really good. 

OVERALL IMPRESSIONS:

Julie mentioned that she enjoyed working for the most part and gave it an overall rating of “good”.  She went on to state that she would recommend the company to others with only warnings about her immediate supervisor.  She later retracted this and stated that people would need to make there own impressions of Sue Blavo and that it would not be fair to cloud their judgments.       

SUGGESTIONS FOR IMPROVEMENT:

The only suggestion that Julie offered was to get more help for the area.  She felt that the workload was too much for some to handle and that it caused several employees to get frustrated.       

Interviewed by: HR, Inc. Associate

Date: xx/xx/xx

                          HR, Inc.

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